At Sawarn Rojgar, we strive to provide quality services and a positive user experience. This Refund Policy outlines the conditions under which users may be eligible for refunds on services purchased through our platform.
1. Eligibility for Refunds
Refunds are only applicable under the following conditions:
If there is a technical issue preventing access to paid services that cannot be resolved within a reasonable time.
If a duplicate payment is made due to a technical error on our platform.
If the user requests a cancellation within 24 hours of purchasing a service and has not yet used the service.
2. Non-Refundable Services
The following services are non-refundable:
Completed job postings that have gone live.
Resume writing or career consultation services that have already been delivered.
Subscriptions or premium memberships once services have been accessed.
3. Refund Request Process
To request a refund, users must:
Contact our customer support team via email or through the platform within 7 days of the service purchase.
Provide details of the transaction and the reason for the refund request.
Our support team will review each request on a case-by-case basis and may request additional information to assess the claim.
4. Refund Method
If a refund is approved, the amount will be returned via the original payment method within 7-10 business days. We will notify the user by email once the refund is processed.
5. Cancellations and Modifications
Users who wish to cancel their subscriptions or modify their service plans must do so through their account settings. Cancellations are effective at the end of the current billing cycle, and no partial refunds will be provided for unused portions of a service.
6. Disputes
If you believe your refund has been unfairly denied or have any other issues regarding your purchase, please contact our customer support. We will work with you to resolve the matter as quickly as possible.
7. Changes to the Refund Policy
Sawarn Rojgar reserves the right to modify or update this Refund Policy at any time. Changes will be posted on this page, and users will be notified accordingly..
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